Categories

  • Rooms
  • Restaurants
  • SPA
  • Individual Package
  • Value Voucher

Shopping Cart

You do not have any products in your shopping cart yet.

More about...

     
  • Postage costs
  •  
  • Data protection
  •  
  • General terms and conditions
  •  
  • Imprint
  •  
  • Contact
0

General terms and conditions

Voucher Shop [Gutscheinshop] Standard Terms and Conditions
Standard Terms and Conditions for End Users

§ 1 General
1. The Standard Terms and Conditions set forth below, as amended at the time of ordering, shall be applicable to any deliveries and services provided by Voucher Shop [Gutscheinshop].
2. A period of limitation of 2 years relating to Service Vouchers and a period of limitation of 3 years relating to Value Vouchers shall be applicable to any vouchers issued by Hotel Drakestrasse Betriebsgesellschaft mbH (hereinafter „Das Stue“). Limitation period commences after 31st December of the year of issue.
3. Vouchers cannot be exchanged and will not be reissued in case of loss.
4. Vouchers and residual credits will not be paid out in cash as a rule.
5. Cash refund or set-off of service-related vouchers against other tariffs will not be made, as a rule.

§ 2 Closing of Contract
1. Any offers made by “Das Stue” shall be not binding provided nothing to the contrary is set forth in the order confirmation. Order confirmation shall become an integral part of the contract. The buyer shall be obliged to check the order confirmation immediately after receipt for its correctness.
2. A legally binding contract will be established after “Das Stue” has confirmed the buyer‘s order application by written confirmation or unconditional delivery of goods within two weeks after ordering. Electronic confirmation of receipt of order shall not be considered acceptance of order but serves merely the purpose of notification of buyer that his order has been received.
3. Scope of delivery shall depend on order confirmation.
4. Closing of contract shall be subject to correct and timely self-delivery provided lack of availability of goods is caused by lack of delivery for which “Das Stue” is not responsible. In the event of lack of availability of goods, buyer shall be notified immediately and any payments already made shall be reimbursed without delay.
5. Any offers shall only apply subject to availability as a rule. Errors or technical defects when labelling the price in our online shop shall be reserved.

§ 3  Information on Cancellation Rights 
Power of Revocation
You may revoke your contractual statement in writing within 14 days without having to give reasons (e.g. by letter, fax, or E-mail). The time limit shall commence after receipt of this information in writing, however not before closing of contract, and not prior to fulfilment of our obligation to notify you in accordance with Article 246 § 2 together with § 1 (1) and (2) EGBGB [Introduction into German Civil Code] as well as our obligations in accordance with § 312g (1) sentence 1 BGB [German Civil Code] together with Article 246 § 3 EGBGB. To keep the time-limit for revocation, it is sufficient to post the revocation on time. Any revocation writ is to be addressed to:
Hotel Drakestrasse Betriebsgesellschaft mbH
Das Stue - Berlin Tiergarten
Drakestrasse 1
10787 Berlin
Telefax number: +49 (0)30 / 311 722 0
E-mail:  stay@das-stue.com
Consequences of Revocation
In the event of valid revocation, any services received by both parties shall be returned, and any possible utilization (e.g. interest), if applicable, shall be surrendered. If you are unable to return services rendered or utilizations gained (e.g. advantages of use), or if you are able to return only parts of it, or in an aggravated condition, you shall agree to pay compensation for the value of it. This may result in the fact that you will be under an obligation to fulfil contractual obligations during the period until revocation becomes effective. Any obligations to reimburse payments made have to be fulfilled within 30 days. Time-limit shall commence for you upon sending your statement of revocation, and for us upon receipt of it.
Specific Information
Your power of revocation shall extinguish prematurely if the contract has been fulfilled in full by both parties upon your specific request prior to the date on which you exercise your power of revocation.
End of information on cancellation rights

§ 4 Prices and Payment Terms

1. For any deliveries the prices as stated in the online shop at the time of ordering shall be applicable, provided nothing to the contrary can be derived from order confirmation.
2. Prices are including statutory VAT.
3. Shipment/packaging costs as well as processing costs are not included in prices. They will be automatically added to your order.
4. Purchase price shall be due and payable upon surrender of goods, and shall be paid by credit card (MasterCard, Visa, American Express) or via PayPal.
6. Set-off against counter-claims of buyer shall only be possible if such claims have been recognized by “Das Stue” in writing, or have been determined in a legally binding manner.

§ 5 Shipment 
1. Shipment of vouchers shall be made in accordance with customer’s choice either online or if nothing deviating has been agreed, from “Das Stue” to the stated invoicing address. „Das Stue“ shall deliver a voucher by way of normal business transactions. As an alternative to online orders, vouchers may be acquired at the main reception.
2. Buyer shall be responsible for waste disposal of shipment material and other packaging material.

§ 6 Reservation of Title
A voucher shall only be valid if „Das Stue“ has irrevocably received full payment of purchase price.

§ 7 Liability/Warranty
For utilizing services resulting from vuchers, Standard Terms and Conditions of Hotel Drakestrasse Betriebsgesellschaft mbH for hotel services applicable at the time of cash-in shall be valid and effective.

§ 8 Data Protection
“Das Stue” shall be entitled to electronically store and process any data of buyers obtained in the context of contractual relationship for the purpose of order processing. This shall be done in compliance with statutory provisions of the German Federal Data Protection Act (BDSG).

§ 10 Place of Jurisdiction / Applicable Law
1. Place of fulfilment relating to any deliveries and services shall be Berlin.
2. This contract shall be solely subject to the laws of the Federal Republic of Germany. Applicability of the UN laws on sale and purchase of goods shall be excluded.
§ 11 Severability Should a provision of these Standard Terms and Conditions and/or of the contract to be amended by them be or become invalid, validity of the remaining contract shall remain unaffected. Contract and Standard Terms and Conditions shall continue to be effective for both parties. Any invalid provisions shall be replaced by statutory provisions.
home page

eCommerce-System by